Dispatch Standards

Protected flacon dispatch and transit protocols

Every artisanal extrait leaves our atelier in shock-absorbing archival packaging designed to preserve fragile glass under strict international transit conditions.

UK

Complimentary delivery

14 Days

Unopened return window

Secure

Tracked courier dispatch

Transit Guidelines

Three pillars of our delivery assurance

Rigorous oversight governing every limited release leaving our atelier.

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Archival Packaging

UK Delivery

Return Protocol

Protected flacon dispatch utilizing shock-absorbing materials to ensure heavy glass and fine atomizers arrive undisturbed.

Complimentary secure tracked delivery within the United Kingdom on all flacon orders, fully insured against transit loss.

Strict 14-day return protocol for unopened, sealed original boxes to guarantee uncompromising olfactory purity for every collector.

Contact the Concierge

Require bespoke delivery assistance?

Our direct concierge desk manages specific courier requirements and international transit enquiries.